November 6, 2013Soprano Jayne Casselman and pianist Dr. Lynne Haeseler conducted a Choral and Vocal Workshop at Arcosanti on October 19. 2013. The workshop centered on the discovery of interaction between space and voice in Arcosanti’s unique architecture and environment.[photos by Sue Kirsch]Workshop participants are going to participate in a Flash Mob Choir at You can also join pianist Lynne Haeseler, soprano Jayne Casselman and architect Jeff Stein for a unique concert experience in the intimate setting of the Marshall | LeKAE Art gallery in downtown Scottsdale. Part of an ongoing soiree series at the gallery, this performance explores the parallels between music, architecture and the ideas of artist, author and architect Paolo Soleri. Concertgoers are invited to stay afterward for a wine & cheese reception with the performers and enjoyment of the gallery’s current exhibits.Arias, Architecture and Soleriat the Marshal-Lekae Gallery in Scottsdale, AZFriday, November 15th, 2013 7 p.m.Lynne HaeselerPianist Dr. Lynne Haeseler is a collaborative and versatile artist who has performed nationally and internationally as a soloist, accompanist and dance pianist. Influenced by dance theater, she uses movement, lighting, visual effects and spoken word in her own piano performances. Creator and director of the Mysterium series, an ongoing cycle of contemplative sunset concerts, she also directs the Soiree series at Marshall-LeKae Art Gallery in Scottsdale. Her work is to inspire through music and creativity, by teaching, performing and staging events. She continues to create contexts for this inspiration to occur.Jayne CasselmanSoprano Jayne Casselman, began her career at the Kansas City Lyric Opera before moving to Germany and the opera houses of Kaiserslautern, Kassel, Dortmund and Mannheim. Her repetoire includes over 60 roles, and in 2009 she founded her own theater, Kulturhof Huthmacher in Dierbach, Germany. She received the Distinguished Artists Award in Philadelphia and was nominated Singer of the Year by the Opernwelt in Budapest. In the US she has done Master Classes and Recitals at ASU, the University of Arizona, and Glendale Community College. Currently Jayne collaborates with pianist Dr. Lynne Haeseler in an art song recital series at the Marshall-LeKae Gallery in Scottsdale, and teaches Applied Voice at Yavapai College.
UK mobile operator EE has announced plans to launch a “major overhaul” of its broadband customer service, after receiving an “unacceptable, high volume of complaints.”Commenting on the move, EE’s chief customer service officer, Francoise Clemes, said that EE’s broadband service “continues to fall short of what our customers expect and deserve” but said that the launch of its ‘Broadband Service First’ programme was “addressing this as a priority.”The planned service improvements include: integrated systems across mobile and broadband to boost service levels for all customers; new digital and social media service tools for broadband customers; the opening of a new Broadband Operations Hub; a dedicated broadband customer hotline; and the creation of up to 500 new permanent customer service roles.“I’m not going to offer any excuses because broadband customer service has simply not been good enough. I promise all of our customers that Service is our top priority and, through Broadband Service First, we will fix this,” said Clemes.