says if you want to do business, to do business, there can be many doorways. Among them, "to the customer teller" is a very important point. The so-called fortune teller, is to give people face, with the heart, good or bad, are written on the face.
a qualified retail store owner, in the warm service at the same time, we must learn to face to the customer, try to figure out through the customer’s psychology, business is half done.
said today to the old customer’s Day Dress plum, a lady like, in fact, the family is not rich, her vanity, love of flattery, if you follow her mind to speak, if business associate, praise her, should not buy things to buy. Originally, she was to buy toilet paper, the results of the recommendation I recommend a good fungus, I would like to flatter her a few words, she would like to contribute to my business, he took the lead to buy a.
and later to the sister Liu is different, she is honest, talkative, as long as you give her recommended goods affordable, affordable, she will not bargain, immediately leave the transaction.
the most difficult is that, what they ask, what to buy, what are in doubt, ask again, hesitated around a circle, came back again, ask again, the price talk, dealing with this person, attitude must be firm, leaving only the price a little room, not hesitant, left him a gap, insisted that the price, let him not every business can be inserted, as sure as a gun will fix.
business is not what the customer is every rhythm, with the same language. Is the so-called "people say, damn that ghost", do business although not so exaggerated, but also need managers more cautious treatment. In a word, first learn to do business to the customer through the customer’s psychology was selected, doing business, the chances of success will be great.