may be operated by almost the same product, but because of the different service attitude of the business people, which will get different recognition, so that the shop business presents a different development. In short, if you want a shop business is hot, you need to get customer recognition. How to get the customer’s identity, all shop operators are concerned about the topic, backing to how to do? The weakness of human nature is that they all like to be sincere and heartfelt praise. Of course yes or not to the customer is flattering to do so may be counterproductive.
and customer "almost"
"cotton" terminal some excellent shopping guide, do not easily to push products, and customers just pulled home, chatted a few words, the customer will pay, this is really a bit fantastic, when these excellent guide experience when they are at a loss, I didn’t introduce the product ah, how have a deal? The reason is very simple, the customer is through chatted to determine this guide is really good, can be trusted, think of selling products such as shopping guide character, 80% won’t be wrong, so turnover.
when the customer in the purchase process put forward objection, instinct guide is most trying to refute and persuade customers to guide, always think they can persuade customers to convince customers, customers will not be persuaded from actually, the customer will only convince.
find common interests
identification of the third methods is to find common interests and hobbies with the customer, showing concern and investment in this common ground, so that customers have a good impression and trust.
common hobbies, such as football, chess and other hobbies, lead to customer identification of the shopping guide, as the saying goes "every liquor has a thousand cups little disagreeable conversation half sentence" customers "like-minded" is quite agree.
The importance of
because the customer is a strong fan of these opinion leaders, they are very much agree with the choice of opinion leaders, and willing to reflect the identity of the leader and the same choice. If customers home or relatives of eminent, the residential property owners committee leaders and units of the leading company, etc., are likely to become a candidate of opinion leaders. If you can get these opinion leaders, their driving role is very great.
customers now choose too much space, if you can not allow customers to truly recognize that the probability of the transaction is not high. Therefore, if you want to make the store business is good, naturally need to master the relevant